Use add-ins in Outlook - Microsoft Support (2024)

Outlook add-ins provide solutions to help you better interact with Outlook and complete tasks on your messages and appointments without leaving Outlook.

Some add-ins are installed by your email administrator, but you can install other ones from the Office Store.

Install and use add-ins

To learn how to install and use add-ins in Outlook, select the tab for your preferred Outlook client.

Not sure which Outlook you're using? Check which Outlook version you're running.

New OutlookClassic OutlookOutlook for MacOutlook on the web

Note:If the steps under this New Outlook tab don't work, you may notbe using new Outlook for Windows yet. Select Classic Outlookor Outlook for Mac depending on your OS.

Install an add-in from the Office Store

  1. In Outlook, go to the navigation bar and selectMore Apps>Add apps.

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    Tip:You can also access the Store from the Apps button to install an add-in directly from a message or appointment. For guidance on how to locate the Apps button to access add-ins while reading or composing a mail item, see Use an add-in in Outlook.

  2. In the Apps page, search for the add-in you want from the available list. Alternatively, if you're after a specific add-in, enter its namein the search box. When you find the add-in you want to install, select it to learn more about the add-in and review its privacy policy.

    Use add-ins in Outlook - Microsoft Support (2)
  3. When you're ready to install the add-in, selectAdd.

Install a custom add-in from a file

  1. In your preferred browser, go tohttps://aka.ms/olksideload. This opens Outlook on the web, then loads theAdd-Ins for Outlookdialog after a few seconds.

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    Note:Installing custom add-ins from an XML file is currently only available through the Add-Ins for Outlook dialog. The team is working to support this functionality in the new Store in Outlook (All Apps > Add Apps).

  2. Select My add-ins.

  3. In the Custom Addinssection, select Add a custom add-in, then chooseAdd from file.

    Use add-ins in Outlook - Microsoft Support (4)

    Note:TheAdd from URLoption is no longer available to install a custom Outlook add-in. As a workaround, open the URL in your preferred browser to download the add-in file, then use theAdd from Fileoption to install it.

  4. Select the XML file for the add-in.

  5. SelectOpento install the add-in.

Add-ins installed by your IT admin

If you're part of an organization and a new add-in is installed for you by your IT admin, the add-in will be available on the read or compose surface where it's designed to work. For guidance on how to access an add-in, see Use an add-in in Outlook.

Use an add-in in Outlook

The location of where an add-in is installed depends on whether you’re reading or composing a mail item.

Tip:If you moved from classic Outlook forWindows to thenew Outlook for Windows, note that the location of add-ins is different. While add-ins are accessed from the ribbon or app bar in classic Outlook, access to add-ins in new Outlook for Windows depends on whether you're reading or composing a mail item. For guidance on how to use add-ins in classic Outlook, seeUse add-ins in Outlook.

Use an add-in while reading a message

  1. Select a message in the Reading Pane or open a message in a separate window.

  2. From the action bar of the message, selectApps.

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  3. Select the add-in you want to use.

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    Tip:Customize your action bar to quickly access your add-ins. In the message action bar, select the ellipsis button (...), then chooseCustomize actions. In theAddinssection, check the boxes for the add-ins you want to see in the action bar.

Use an add-in while composing a message

  1. Create a new message or reply to an existing one.

  2. From the ribbon, select the Message tab, then choose the add-in you want to use.

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    If the add-in doesn’t appear in the ribbon, select Apps to view your installed add-ins.

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Use an add-in while viewing or scheduling a meeting or appointment

  1. Open an existing appointment or create a new one.

    Tip:If you want to use an add-in on an existing meeting or appointment, you must open the meeting or appointment in a pop-up window to view the ribbon.

Delete an add-in

  1. Go to the navigation bar and select Use add-ins in Outlook - Microsoft Support (10)More Apps>Add apps.

  2. On the Apps page select Manage your apps.

  3. UnderManage your apps, find the app you want to delete and selectMore options >Remove.

Note:The following sections provide guidance on how to install and locate add-ins in classic Outlook for Windows. If you're using new Outlook for Windows, select the New Outlook tab instead.

Install an add-in from the Office Store

  1. Open Outlook.

  2. From the ribbon, select Home > All Apps. If the Simplified Ribbon is configured in your Outlook client, select the ellipsis button (...) from the ribbon, and then choose All Apps.

    Use add-ins in Outlook - Microsoft Support (11)Use add-ins in Outlook - Microsoft Support (12)

    Notes:

    • Starting in Outlook for Windows Version 2303 (Build 16215.10000), theAll Appsbutton replaces theGet Add-insbuttonon the ribbon to view installed add-ins and access the Office Store. If you’re using an earlier version of Outlook, you'll see the Get Add-ins button instead.

      Use add-ins in Outlook - Microsoft Support (13)Use add-ins in Outlook - Microsoft Support (14)
    • If you don't see AllAppson the ribbon, your administrator may have turned off add-ins for your organization.

  3. Depending on your Outlook version or account type, select Add Apps or Get Add-ins.

  4. The dialog that appears varies depending on whether you had the Add Apps or Get Add-ins option available to you.

    If you selected Add Apps, the Apps dialog appears.

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    If you selected Get Add-ins, the Add-Ins for Outlookdialog appears.

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    Search for the add-in you want from the available list. Alternatively, if you're after a specific add-in, enter its namein the search box. When you find the add-in you want to install, select it to learn more about the add-in and review its privacy policy.

  5. When you're ready to install the add-in, selectAdd.

Install a custom add-in from an XML file

  1. In your preferred browser, go to https://aka.ms/olksideload. This opens Outlook on the web, then loads the Add-Ins for Outlook dialog after a few seconds.

    Use add-ins in Outlook - Microsoft Support (17)

    Note:Installing custom add-ins from an XML file is currently only available through the Add-Ins for Outlook dialog. The team is working to support this functionality in the new Store in Outlook (All Apps > Add Apps).

  2. SelectMy add-ins.

  3. In the Custom Addins section, selectAdd a custom add-in, then chooseAdd from File.

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    Note:TheAdd from URLoption is no longer available to install a custom Outlook add-in. As a workaround, open the URL in your preferred browser to download the add-in file, then use theAdd from Fileoption to install it.

  4. Select the XML file for the add-in.

  5. SelectOpento install the add-in.

Use an add-in in Outlook

Depending on the type of add-in you've installed, the add-in will appear in one of the following areas in Outlook.

Important:

  • Ensure that theReading Panein Outlook is set toRightorBottom. Otherwise, add-ins will be unavailable. To configure your Reading Pane, selectView>Reading Pane.

  • If you’re moving from classic Outlook forWindows to thenew Outlook for Windows, note that the location of add-ins is different for each client. The location of add-ins in the new Outlook forWindows depends on whether you’re reading or composing a mail item. For guidance on how to use add-ins in the new Outlook for Windows, see Use add-ins in new Outlook for Windows.

Add-ins on the ribbon

Certain add-ins are added to the ribbon of the appropriate read or compose surface of a message or appointment. To use this type of add-in, perform the following:

  1. In Outlook, navigate to the ribbon.

    Tip:If you want to use an add-in on a meeting or appointment, you must open the meeting or appointment in a pop-up window to view the ribbon.

  2. Select the appropriate ribbon tab. The tab varies depending on your current mail surface.

    • If you're reading a message, select the Hometab.

    • If you’re composing a message, select the Message tab.

    • If you’re viewing or scheduling an appointment, select the Appointment tab.

    • If you’re viewing or scheduling a meeting, select the Meeting tab.

  3. Select the add-in button from the ribbon. If the add-in doesn’t appear on the ribbon, select All Apps to view your installed add-ins.

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Add-ins in the app bar

Certain add-ins are added to the app bar in Outlook. To use this type of add-in, navigate to the app bar on the left side of Outlook. Then, choose the add-in you want to run.

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If the add-in’s icon doesn’t appear in the app bar, select More Apps to view your installed add-ins.

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Install an add-in from the Office Store

  1. In Outlook, click Home > Get Add-ins fromthe ribbon or select the ellipsis button (...) from the ribbon, and then chooseGet Add-ins.

    Use add-ins in Outlook - Microsoft Support (22) Use add-ins in Outlook - Microsoft Support (23)

    In older versions of Outlook for Mac, this button appears as Store on the ribbon.

  2. In the Add-Ins for Outlook dialog, search for the add-in you want by selecting All and scrolling through the list of add-ins. Alternatively, if you're after a specific add-in, enter its namein the search box. When you find the add-in you want to install, select it to learn more about the add-in and review its privacy policy.

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  3. When you're ready to install the add-in, selectAdd.

Use an add-in inOutlook

Important:Ensure that the Reading Pane in Outlook is set to Right or Below. Otherwise, add-ins will be unavailable. To configure your Reading Pane, selectView>Reading Pane.

The add-ins you installautomatically appear on your ribbon. Depending on the version of your Outlook client, you may need to select the ellipsis button (...) from the ribbon to view installedadd-ins.

To use the add-in, select the applicable add-in button from your ribbon.

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Tip:To customize which installed add-ins appear in the ribbon of your Outlook client, select the ellipsis button (...) from the ribbon, then chooseCustomize Toolbar. For further guidance, seeCustomize your toolbar in the new Outlook for Mac.

Manage your add-ins

To manage your add-ins, select Home > Get Add-insfrom the ribbonor select the ellipsis button (...) from the ribbon, and then chooseGet Add-ins. In older versions of Outlook for Mac, thisbutton appears as Store on the ribbon.

In the Add-ins for Outlook dialog that appears, you can do the following:

  • View personally installed add-ins and admin-managed add-ins.

  • View information about an add-in.

  • Search and install new add-ins.

  • Uninstall add-ins.

  • Install custom add-ins by going toMy add-ins>Custom Addins>Add a custom add-in>Add from file.

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    Note:TheAdd from URLoption is no longer available to install a custom Outlook add-in. As a workaround, open the URL in your preferred browser to download the manifest file of the add-in, then use theAdd from Fileoption to install it.

Note:Outlook on the web is only available if you're using a work or school account and you have a valid license.

Install an add-in from the Office Store

Note:If you're using Outlook on the web, but the following instructions don't match what you see, you might be using an older version. Try the instructions for classic Outlook on the web.

  1. In Outlook, navigate to the app bar on the left side of the client. Then, selectMore Apps>Add apps.

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  2. In the Apps page, search for the add-in you want from the available list. Alternatively, if you're after a specific add-in, enter its namein the search box. When you find the add-in you want to install, select it to learn more about the add-in and review its privacy policy.

    Use add-ins in Outlook - Microsoft Support (28)
  3. When you're ready to install the add-in, selectAdd.

Instructions for classic Outlook on the web

  1. Select Use add-ins in Outlook - Microsoft Support (29)Settings > Manage add-ins.

    Use add-ins in Outlook - Microsoft Support (30)

  2. For free add-ins, use the toggle controls to turn them on or off. For paid add-ins and free trials, select Get it to finish your purchase.

You can also install more add-ins from the Office Store.

Install a custom add-in from a file

  1. In your preferred browser, go tohttps://aka.ms/olksideload. This opens Outlook on the web, then loads theAdd-Ins for Outlookdialog after a few seconds.

    Use add-ins in Outlook - Microsoft Support (31)

    Note:Installing custom add-ins from an XML file is currently only available through the Add-Ins for Outlook dialog. The team is working to support this functionality in the new Store in Outlook (All Apps > Add Apps).

  2. Select My add-ins.

  3. In the Custom Addinssection, select Add a custom add-in, then chooseAdd from file.

    Use add-ins in Outlook - Microsoft Support (32)

    Note:TheAdd from URLoption is no longer available to install a custom Outlook add-in. As a workaround, open the URL in your preferred browser to download the add-in file, then use theAdd from Fileoption to install it.

  4. Select the XML file for the add-in.

  5. SelectOpento install the add-in.

Add-ins deployed by admins

If you're part of an organization and a new add-in is installed for you by your IT admin, the add-in will be available on the read or compose surface where it's designed to work. For guidance on how to access an add-in, see the sectionUse an add-in in Outlook.

Use an add-in in Outlook

The location of where an add-in is installed depends on whether you’re reading or composing a mail item.

Tip:If you’re moving from classic Outlook forWindows to thenew Outlook for Windows, note that the location of add-ins is different for each client. While add-ins are accessed from the ribbon or app bar in classic Outlook for Windows, access to add-ins in the new Outlook for Windows depends on whether you're reading or composing a mail item. For guidance on how to use add-ins in classic Outlook for Windows, see theClassic Outlook tab. For new Outlook, follow the steps under New Outlook.

Use an add-in while reading a message

  1. Select a message in the Reading Pane or open a message in a separate window.

  2. From the action bar of the message, selectApps.

    Use add-ins in Outlook - Microsoft Support (33)
  3. Select the add-in you want to use.

    Use add-ins in Outlook - Microsoft Support (34)

    Tip:Customize your action bar to quickly access your add-ins. In the message action bar, select the ellipsis button (...), then chooseCustomize actions. In theAddinssection, check the boxes for the add-ins you want to see in the action bar.

Use an add-in while composing a message

  1. Create a new message or reply to an existing one.

  2. From the ribbon, select the Message tab, then choose the add-in you want to use.

    Use add-ins in Outlook - Microsoft Support (35)

    If the add-in doesn’t appear in the ribbon, select Apps to view your installed add-ins.

    Use add-ins in Outlook - Microsoft Support (36)

Use an add-in while viewing or scheduling a meeting or appointment

  1. Open an existing appointment or create a new one.

    Tip:If you want to use an add-in on an existing meeting or appointment, you must open the meeting or appointment in a pop-up window to view the ribbon.

  2. From the ribbon, select the add-in you want to use.

    Use add-ins in Outlook - Microsoft Support (37)

Frequently asked questions

Installed add-ins are turned on by default, but you'll be prompted to give consent the first time you run them if they need to access your data. Most add-ins only have access to the data in the email message that you're working in.

When you install an add-in in new Outlook, it will appear in other versions of Outlook as well. For example, if you install an add-in in new Outlook, you will also see the add-in when you open Outlook on the web.

All add-ins are validated by Microsoft, including those that you install from the Office Store. For more information, see the privacy statement and the terms and conditions section in the add-in’s consent form.

Important:Entity-based contextual Outlook add-ins will be retired at the end of June 2024. The work to retire this feature will start in May and continue until the end of June 2024. After June, contextual add-ins will no longer be able to detect entities in mail items to perform tasks on them. Support for Microsoft add-ins that rely on this feature, such as the Bing Maps, Action Items, and Suggested Meetings add-ins will be discontinued. To learn more, seeRetirement of entity-based contextual Outlook add-ins.

Outlook detects if add-in requested keywords or entities, such as meeting suggestions or addresses, are in your message, and it underlines them. Please note that Microsoft always safeguards your privacy and doesn't attempt to read or comprehend your message. Even though you might see underlined text, no information is sent to the add-in.

Remember, the add-in can run only after you have given your consent to activate it and you selected the underlined text.

An add-in might send data to its own service, but only to complete the task you've requested. All add-ins are required to comply by their privacy policies and Microsoft standards. For more details, see the add-in's privacy statement.

Go to the Office Store, and search for the add-in you're looking for. Then, select the add-in to find information such as its overview, requirements, ratings, and reviews.

Use add-ins in Outlook - Microsoft Support (2024)

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