The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 554 |
| Houston, TX | 365 |
| Seattle, WA | 234 |
| Philadelphia, PA | 231 |
| Washington, D.C., DC | 224 |
| Atlanta, GA | 206 |
| Denver, CO | 200 |
| San Francisco, CA | 147 |
| Sacramento, CA | 140 |
| Miami, FL | 138 |
| Indianapolis, IN | 137 |
| Orlando, FL | 133 |
| Boston, MA | 116 |
| Detroit, MI | 115 |
| Portland, OR | 112 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 90 |
| Jacksonville, FL | 88 |
| Oakland, CA | 87 |
| Tampa, FL | 68 |
| Pittsburgh, PA | 67 |
| New York City, NY | 59 |
| San Jose, CA | 56 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 39 |
| Charlotte, NC | 38 |
| Saint Paul, MN | 37 |
| Nashville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Ted (@t_DeCarlo) reported @comcast maybe worry about fixing your **** website so a tv show can play without constantly erroring
- Not your average folk. (@Noturavgpeep) reported
@xfinitymobile Never had issues like this with any other company, not even xfinity internet. This is beyond unacceptable, I have lost more business than the $60 credit they applied to my account.
- banshie ♡ (@likeabanshie) reported
Yo @Xfinity, I don’t pay for 1200 mbps AND unlimited data for you guys to slow my Internet speeds waaaay down a week into the billing cycle. I expect to be able to access the speeds I’m paying for, for the duration I’m paying it. And your customer service isn’t helpful at all. 👎🏻
- banshie ♡ (@likeabanshie) reported
Yo @Xfinity, I don’t pay for 1200 mbps AND unlimited data for you to throttle my internet speed. I expect to be able to access the speeds I’m paying for. My work literally relies on video uploads & streaming, which I can’t do when my internet’s slow af. 👎🏻
- Purple Monkey Dishwasher (@HayekandHockey) reported
@_best_smart @740JZD They're horrible and they own the Flyers. Everyone should say "**** you Comcast" at least once a day
- FreeCandy (@FreeCandy4_4) reported
@HayekandHockey @_best_smart @740JZD Can I join the "**** you Comcast" parade?
- Cody Miller (@CodyMil46694593) reported
@kris21054 @comcast We've had 2 internet routers take a **** on us and now our dvr box keeps going unresponsive and they aren't even old
- banshie ♡ (@likeabanshie) reported
I’ve had a new cable line installed at my house and snagged a new modem from the Xfinity store to make sure it wasn’t just a connection issue. At this point I’m convinced Xfinity is intentionally slowing our speeds down. ANNOYING.
- Jay Bertovich; Rogue Variant (@JayFromTheBurgh) reported
I can't tell if it's the TNT app that's garbage tonight or the Comcast internet that's garbage or both, but trying to watch #AEWDynamite on the TNT app tonight is a exercise in aggravation.
- Michael Anthony Butler (@MABACTS) reported
.@Xfinity stream app, do NOT fail me now! I’ve waited too long for this! #AHSDoubleFeature #AmericanHorrorSummer
- JIM-MAY BAY-BAY (@JimmyBayBay) reported
Was watching #AEWDynamite for literally 2 reasons and my cable goes to **** the second CM Punk gets in the ring. Foh Comcast
- Andrew Miller (@designbyandrew) reported
Both @Xfinity and @verizonfios routers are literally the worst. Device is 10 yards from router and can’t connect.
- ti blan (@_jasjo) reported
@ShaqFrost @XfinitySupport damn not xfinity 😭
- Squad Dad (@thesquaddad) reported
@cpk_diecast Is this Cup Series A? I've noticed that Xfinity B has been really fun lately and Trucks C has been like you pictured above. Maybe that's just my experiences though. I had an absolute slog of a race last night in Trucks Open, never doing that again.
- Pink brim supremacy (@lookforvince) reported
Cable TV is actually underrated and **** never gonna be the same for the new gen ****** ain’t gonna have no direct tv or Comcast they gonna be watching Barney on Hulu damn
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