Can not log into Password Manager using Edge (2024)

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Peter Knutty

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Reg: 08-Sep-2022

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This forum thread needs a solution.

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Posted: 16-Feb-2023 | 11:19AM · 14 Replies · Permalink

OS Microsoft 10, Browser Edge. The problem stated the first week of February 2023. When I open the browser the Norton Password Manager icon is grayed out. When I click on the icon I’m taken to a login page to Set Up Your Brower. Never get to the page to Unlock Vault. I’ve been using Password Manager for about 24 months now without any problems. I click on Next and I’m taken to a login page for Norton. I login and I’m taken to a blank page that says Redirecting Please What. The application never opens, just a blank page. Ive removed the extension from Edge and then installed it again same results. I finally downloaded Chrome installed the extension and are able to log into Password Manager. Ive run out of ideas at this point. Prefer Edge to Chrome but if I have to live with Chrome I will.

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_Tomw

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Re: Can not log into Password Manager using Edge

Posted: 16-Feb-2023 | 5:15PM · Permalink

Using Microsoft edge on Windows 11

I had the same problem, Go to >Settings >Cookies and Site Permissions >Block third-party cookies. Make sure this is in the off position. Close browser then restart.

Once I turned it off the Vault would load.

Peter Knutty

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Posted: 16-Feb-2023 | 9:05PM · Permalink

Thanks for the reply. I tried your solution but I'm sorry to say nothing changed. I'm open to more suggestions. Pete

_Tomw

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Re: Can not log into Password Manager using Edge

Posted: 17-Feb-2023 | 8:20AM · Permalink

Peter Knutty

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Posted: 18-Feb-2023 | 12:37PM · Permalink

No I'm runningVersion 110.0.1587.46 (Official build) (64-bit)

I just updated Edge to Version 110.0.1587.50 (Official build) (64-bit)

Still unable to log into Password Manager using Edge. Works just fine with Chrome.

SoulAsylum Guru

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Re: Can not log into Password Manager using Edge

Posted: 18-Feb-2023 | 12:49PM · Edited: 18-Feb-2023 | 12:50PM · Permalink

All: Most current info for Edge and the PWM app are below, my vault works with these versions;

Edge Version 110.0.1587.50 (Official build) (64-bit)

PWM extension: 8.0.1.29

SA

MS Certified Professional :Windows 11 Home/Pro 23H2 x 64 build 22631.3810 / Windows 10 Pro x 64 version 22H2 / build 19045.4598 / Norton Security Ultra / Norton 360 Deluxe version 22.24.5.6 / Opera GX LVL5 (core: 111.0.5168.54) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 / One UI 6.1.1

_Tomw

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Posted: 19-Feb-2023 | 7:04AM · Permalink

Have you tried completly unistalling Edge and I mean also removing it from Registery and reinstalling. Forgive me if you have already tried this.

SoulAsylum Guru

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Re: Can not log into Password Manager using Edge

Posted: 19-Feb-2023 | 8:40AM · Permalink

Peter. Please verify your version of the PWM extension is the latest as I have posted. Version8.0.1.29. Also under "System and Performance" in Edge settings disable startup boot if enabled, close and restart Edge. Also under "Profiles" check that you are logged into Edge, it will require your Microsoft credentials to do so.

I also recommend you DO NOT, in any manner tamper with the Windows registry regarding Edge, unless, you absolutely know what you are doing. There is a safe way to remove Edge with a bit of skill and attention on your part following the guide below. A restart will clear it and allow for another browser to be used. Please take note: after the restart you can once again edit the registry key to again reinstall Edge and see if a clean install corrects the issue. Use the area of the article labeled "How to uninstall Microsoft Edge: Stop Edge reinstalling " and follow step # 4.

Your Windows 10 PC should now be completely free of Microsoft Edge. If you decide you want the browser after all, just change the value you created to “0” anddownload Edge from Microsoft(opens in new tab).

https://www.tomsguide.com/how-to/how-to-uninstall-microsoft-edge

SA

MS Certified Professional :Windows 11 Home/Pro 23H2 x 64 build 22631.3810 / Windows 10 Pro x 64 version 22H2 / build 19045.4598 / Norton Security Ultra / Norton 360 Deluxe version 22.24.5.6 / Opera GX LVL5 (core: 111.0.5168.54) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 / One UI 6.1.1

Peter Knutty

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Posted: 20-Feb-2023 | 2:38PM · Permalink

Sorry, this took so long to answer. Yes, I'm running the current PWM extension Version 8.0.1.29. I've tried everything that's been suggested except for removing Edge completely and doing a fresh install. My main computer I work on is a Desktop in my office. I also have a Laptop that sometimes goes months without being used. I had forgotten about it completely so started it yesterday. Same results that the Desktop is having. Checked the Build numbers and both the Desktop and Laptop are running the same. I've removed the PWM extension from Edge and then added it back in on both. Neither works. I know that in January 2023 sometime I used the PWM on the Laptop and it worked. I'm beginning to wonder what both machines have in common since both are acting the same. At first, I believed it was a problem between Microsoft and Norton but I'm not sure now. The only other thing the two machines have in common is my network but I haven't changed anything there. Could my ISP have changed something that might be affecting Norton PWM? I'm going to uninstall Edge on the Laptop and reinstall and see if that may correct the problem I' having.

Richard O'Brien

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Reg: 21-Feb-2023

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Re: Can not log into Password Manager using Edge

Posted: 23-Feb-2023 | 6:20AM · Permalink

Have same issue on two computers. Running recommended versions of Edge and PWM. Shutoff fast boot and restarted Edge, PWM defaults to setup screen. OS is win10 currentversion.

SoulAsylum Guru

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Posted: 23-Feb-2023 | 11:12AM · Permalink

Richard have you tried any of the suggestions previously posted?

SA

MS Certified Professional :Windows 11 Home/Pro 23H2 x 64 build 22631.3810 / Windows 10 Pro x 64 version 22H2 / build 19045.4598 / Norton Security Ultra / Norton 360 Deluxe version 22.24.5.6 / Opera GX LVL5 (core: 111.0.5168.54) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 / One UI 6.1.1

Peter Knutty

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Reg: 08-Sep-2022

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Kudos0

Re: Can not log into Password Manager using Edge

Posted: 24-Feb-2023 | 12:48PM · Permalink

Thanks for everyone's help I think I finally figured it out. When I was trying to log into PWM using Edge I never got to the login screen. Instead, I was taken to a screen to setup my Web Brower. When you click on Next you are taken to a screen to log into your Norton Account. Since I can't remember my Nortonaccount password, I would log into Norton using my Google account, I can remember that password. I then saw a page that says I'm being Redirected please wait, or something like that. After about 5 seconds the page would just go white, I never got to the PWM Unlock your vault screen. I didn't realize I had to be logged into Norton to be able to log into PWM. The reason Chrome worked was when I logged into Norton using Google in Chrome the PWM Unlock you vault screen would come up. Edge works I just need to log into my Nortonaccount using my Nortonaccount information not my Google account. Thanks again for everyone's help.

SoulAsylum Guru

Norton Fighter25

Reg: 10-Mar-2017

Posts: 14,050

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Kudos0

Posted: 24-Feb-2023 | 1:10PM · Permalink

Thanks for the post back, glad we could help in some way.

SA

MS Certified Professional :Windows 11 Home/Pro 23H2 x 64 build 22631.3810 / Windows 10 Pro x 64 version 22H2 / build 19045.4598 / Norton Security Ultra / Norton 360 Deluxe version 22.24.5.6 / Opera GX LVL5 (core: 111.0.5168.54) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 / One UI 6.1.1

Richard O'Brien

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Reg: 21-Feb-2023

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Kudos0

Re: Can not log into Password Manager using Edge

Posted: 25-Feb-2023 | 7:01AM · Permalink

SA,

Thanks for the reply.

PWM version 8.0.1.29

Disabled Startup boot

Edge Version 110.0.1587.50

Restarted Edge

Attempted to open PWM – directed to setup page for PWM which required signing into Norton 360. Signed into account this finally brought up the Vault login page. Now signed into PWM.

Below is what might have been the issue.

Re-read your previous post stating to “Also under "Profiles" check that you are logged into Edge, it will require your Microsoft credentials to do so.”

Up until this time had always not signed in with a profile or logged into Edge or just signed in with a profile and not logged into Edge.

Don’t understand what or why this has changed but currently PWM is opening.

globus5000

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Reg: 24-Nov-2011

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Kudos0

Posted: 14-Mar-2023 | 2:05PM · Edited: 14-Mar-2023 | 2:07PM · Permalink

ther are comming a new update to edge 8.0.2.65 it will proberly fix you problems take a small password is a good ider

This thread is closed from further comment. Please visit the forum to start a new thread.

Can not log into Password Manager using Edge (2024)

FAQs

Does password manager work with Microsoft Edge? ›

The Microsoft Edge password manager is designed to provide convenient and easy-to-use password management that can be fully controlled by IT Admins using Group Policy and doesn't require trusting a third party.

How do I disable Edge on login? ›

Adjust your settings by opening the browser and selecting the “Settings” menu. Then, choose “On startup” and turn off the switch that allows Microsoft Edge to start automatically when you sign in. If Microsoft Edge still keeps appearing when you use other apps or websites, disable its background processes.

How do I clear my password cache in Edge? ›

Delete saved passwords
  1. Select Settings and more > Settings .
  2. Select Privacy, search, and services.
  3. Under Clear browsing data, select Choose what to clear.
  4. Select Passwords (you may need to scroll down to find it) and then select Clear now.

What is the password manager extension for Edge? ›

1Password's Edge extension has everything you need to store and manage your credentials securely. It includes saving and auto-filling login credentials as well as payment details securely. You also get easy access to 1Password's Strong Password Generator. Beyond the above, 1Password has more to offer.

Should I use browser password manager? ›

Password managers are actually much better than browsers at keeping your passwords, credentials, and sensitive data secure – especially for businesses. Web browsers are indispensable for navigating the internet, but you should think twice before entrusting them with your secrets.

Why not to use password manager? ›

Risks of Using a Password Manager

While password managers help you be more secure in the digital world, they are not risk-free. Even if you adhere to password management best practices and do everything right, there is still a (very small) chance that you will lose everything.

How do I disable Microsoft Edge password Manager? ›

Disabling Microsoft Edge password manager on Windows and MacOS
  1. Step1. ...
  2. Select Settings > Profiles and then Password manager.
  3. Turn off the Offer to save passwords option and Turn off Autofill password.
  4. To delete a specific password.
  5. To delete all saved passwords.

Why can't I disable Microsoft Edge? ›

Microsoft Edge is the web browser recommended by Microsoft and is the default web browser for Windows. Because Windows supports applications that rely on the web platform, our default web browser is an essential component of our operating system and can't be uninstalled.

How do I turn off Microsoft Edge security? ›

To turn SmartScreen on or off in Microsoft Edge:
  1. Select Settings and more > Settings > Privacy, search, and services .
  2. Under Services, turn Microsoft Defender SmartScreen on or off.

What happens when you clear cache on Edge? ›

You'll be able to select the dates you want to clear, so you can keep some of your browsing history intact if you'd like. Remember that clearing data in Microsoft Edge deletes it on any of your synced devices.

Will clearing cache delete passwords? ›

Cache refers to a temporary storage area on your device that stores recently visited web pages, so technically if you only clear the cached images and files, there are no passwords to worry about.

Where are passwords stored in Edge? ›

To find your saved passwords on Edge, follow these steps: Click the three dots at the top right corner of Edge and select “Settings.” Select the “Profiles” section and click “Passwords.” You will see a section that lists your passwords.

What password manager works with Microsoft Edge? ›

There are several free password managers that work well on Microsoft Edge, including free plans from NordPass, Dashlane, Keeper, and Bitwarden.

How to access password manager? ›

  1. On your computer, open Chrome.
  2. At the top right, select Profile Passwords . If you can't find the Passwords icon, at the top right, select More Passwords and autofill. Google Password Manager.
  3. Show, edit, delete, or export a password: Show: To the right of your password, select the Arrow Show password .

Is it safe to use password manager extension? ›

Google Chrome password manager is safe from outside attack by hackers but is a threat to your privacy. It encloses you in the Google ecosystem by making sure you use only its products, thus enabling the company to get as much data as it can about your online behavior.

Where does Microsoft Edge store my passwords? ›

Your passwords are stored on the Microsoft servers (Cloud) under your account. This allows your passwords to be synchronised across all your devices once you have signed into the browser on your device. These passwords are then cached onto the local folder for Edge under AppData.

Which browser has password manager? ›

A web browser password manager is a feature built into a web browser, such as Google Chrome, Apple's Safari, Mozilla Firefox, or Microsoft Edge. It allows you to save your passwords for different websites and automatically fill them in when you visit them.

How do I generate passwords in Edge password manager? ›

When you open a web page that contains a sign-up form or a change password field, Microsoft Edge activates Password Generator. When you select the password field, Password Generator suggests a strong password in a drop-down menu. You just need to select the suggested password and submit it to the website.

How secure is Microsoft Edge? ›

Microsoft Edge comes with Microsoft Defender SmartScreen built-in. We protect you against phishing or malware websites, and from downloading potentially malicious files. Microsoft Defender SmartScreen is turned on by default in Microsoft Edge.

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